I do not offer refunds for any orders.
However, if you have a problem with your order (damaged during shipping for example) please email me at JakeVavTech@gmail.com.
I will replace the product upon proof that the product does not match the quality of the pictures shown.
Proof consists of a picture of the product with the defect shown.
Each order provides a unique handmade product. These are not mass-produced.
Products are made-to-order. Typically, orders take 2-4 business days to complete and will be shipped as soon as possible.